How To Get Help

How to Receive Help

Emergency food for our 14450 neighbors.

If you live in the 14450 ZIP code and need emergency food assistance, we are here. One phone call starts the process, and everything is handled with care.

Call us 585-425-7410

Not in the 14450 area? We will point you to a provider near you, just below.

Three Simple Steps

Get Emergency Food Assistance

Step 1: Place a Call

If you live in the 14450 ZIP code and need emergency food assistance, call us. Leave your full name, spell your last name slowly, provide your address, and include the best phone number and where we can reach you.

Step 2: Have a Chat

During our callback hours, a Perinton Food Shelf volunteer will reach out to you with a few questions about who resides in your home and other specifics.

Step 3: Receive Food

If you qualify for emergency food, we'll put together a package of food based on the size of your household and set up a time set up a time for you to receive it.
Call 585-425-7410

Call hours

We're here when you need us

Our hours

The best times to reach a volunteer.

Monday to Thursday

9 AM to 4 PM

Friday

9 to 10:30 AM

Saturday & Sunday

Closed

Outside of the 14450 zip code?

Call one of the phone numbers below and you will be connected with an emergency food provider in your area. Have your zip code ready so they can match you with local organizations that serve your community.

CALL 211 or 877-356-9211

Frequently Asked Questions

Good to know before you call

Many people who contact us are seeking assistance for the first time. Our volunteers will guide you through the process, answer your questions, and help connect you with available resources in a respectful and confidential manner.

Yes, we provide fresh produce, dairy, and meat to families. We source these items directly through purchases and monetary donations, which ensures they’re fresh.

Our inventory is made up of donated and purchased items, so flexibility varies. When you visit or call, tell our staff about your dietary restrictions or allergies, and we’ll do our best to work with you from what we have available. Call us at 585-425-7410 if you want to discuss your needs beforehand.

Give us a call at 585-425-7410. Our staff can answer your questions and help determine whether we can assist you. There’s no harm in reaching out, and we won’t judge your situation.

Yes. Receiving government assistance like SNAP (food stamps) or other programs doesn’t disqualify you from our help. Many families use both. When you contact us, just share your situation and we’ll help.